Choosing a new website is a big decision, and it's natural to have questions. We've answered the ones we're asked most often to help you feel confident about what's included, how it works and what to expect when you choose Rent-a-Website.
Every plan is a complete package. Your monthly payment covers the professional design and build of your website, hosting, your domain name, ongoing updates, maintenance and support — all rolled into one predictable monthly cost with no surprise bills.
It depends on the plan you choose. The one-off setup fee is $199 for most plans, or $250 for eCommerce and membership sites. It's invoiced separately and paid before we begin building.
The setup fee is invoiced upfront, before development begins. Your monthly plan fee is then direct debited from your nominated bank account each month once your website is live.
No hidden fees. Your monthly plan covers everything listed in the package you choose. The only time an extra cost applies is if you ask us to add components or features that aren't part of your plan during your contract — and we'll always quote that first.
Yes. We own the website during your plan, and once you've completed your 12 monthly payments — or paid out the remaining balance earlier — full ownership is transferred to you.
Yes. You can cancel at any time, but as the 12-month plan represents the total cost of your website's development, you'll need to pay out the remaining contracted amount to do so.
Most websites go live within 1–2 weeks of us receiving your content and approvals, with larger e-commerce sites taking around 3–4 weeks. We'll give you an estimated timeframe before we begin and keep you updated the whole way through.
Custom. Every website is designed around your business, branding and goals — not a generic template you're left to fill in. We tailor the design to reflect your brand and the customers you want to reach.
Yes. Every Rent-a-Website is fully responsive, so it looks and works great across desktops, tablets and smartphones — which matters, since a large share of your visitors will find you on a phone.
Yes. On-page SEO is built into every plan — clean code, friendly URLs, meta descriptions and keywords — giving your site a solid technical foundation for search engines to read and index.
Absolutely. If you're not sure what to say or don't have time to write it, we can help shape your messaging, write your copy and supply stock imagery — written with both your customers and search engines in mind.
Of course. Before launch you'll have the chance to review everything and request revisions. We'll keep refining the design until you're happy with the final result.
We're still here. Your plan includes ongoing hosting, maintenance, updates and support, so if you need a hand or a change after launch, our team is only a phone call away.
Yes. Your website is built on a flexible CMS, so it can grow with you. Whether you need extra pages, new features or an online store down the track, we'll work with you to expand it.
A CMS (Content Management System) is software that lets a website be built and managed without hand-coding every page from scratch. We build on established open-source platforms — Joomla or WordPress — which are flexible, well-supported and easy to extend as your business grows.
Call, email or use the live chat — whatever suits. We'll point you in the right direction.