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Questions on Your Mind? We're Here to Help!

If you can't find the answer here give us a call or hit the live chat to speak to a human

Frequently Asked Questions

We're here to help you get your business online with a professionally designed website, so if you can't find the answer to your question then please get in touch.


 
 








 
Who owns the website?

We own the website until the Rent-a-Website plan is either paid out or the 12 month plan period is finished and complete ownership is transferred to you.

How long will it take to design and launch my new rental website?

Once all information is received from you it will take 2 to 4 weeks, depending on the plan chosen to build your website.

Can I cancel my Rent-a-Website plan at any time?

Yes. You will be able to cancel your contract anytime, but you will have to pay out the agreed contractural amount in full of your website rental agreement.  The full 12 month period is the total cost of your website development.

How do I pay for my website?

Set up fees will be invoiced seperately and payable before the website development begins and rental agreement has been signed. The monthly plan costs will be direct debit from your nominated bank account each month once your website is live.

How much will the setup of my website be?

It depends on which website plan you have chosen. Setup fees are $199 except for e-commerce and membership sites which are $250.

What other fees will I be charged for?

Your monthly fee covers everything listed in the rental plan you choose. If you require extra components or features for your website during your rental contract then extra fees for component installation will be required.

What is a CMS?

Content Management System (CMS) is a software application that allows users and web designers to build and manage websites without having to code it from scratch. The most widely used open source CMS platforms include Wordpress, Joomla and Drupal.

What CMS does Rent-a-Website use?

Our websites are built using the Joomla CMS or WordPress.  Joomla is one of the world's most popular software packages and is supported by a large ecosystem and powers around 2 Million active websites. It is a flexible, easy to extend and customisable solution for website development.

What computer skills will I need to be able to update my website?

To edit your website pages you should have basic computer skills and be able to work comfortably on a computer. However, the beauty of our website rental plans is that we do all that for you.

Do I need to install software onto my computer?

No there is no need to install any software, all you need is access to the internet to be able to access the backend of your website.